We take the risk, not you
Eight guarantees. In writing. Pick your service — the promises come with it.
Most accountants sell trust and hope you never test it. We publish our promises, put them in your engagement letter, and pay up when we miss.
Tax returns
Maximum Results Guarantee
A better legal result found on the same info within 30 days? We amend free and refund our fee.*
Tax returns
You Pay Nothing Today
$0 upfront — a fixed fee you approve first, taken from your refund when the ATO pays.*
Refer to engagement letter*
Refer to engagement letter*
Tax + Books™
30-Day Clean Books
Whatever state they're in, your books are clean and current within 30 days of onboarding.*
Tax + Books™
Never-Late Lodgement
If a lodgement we control is lodged late, we pay the ATO fine — not you.*
Tax + Books
48-Hour Answer
Every question answered inside 48 business hours, or that month's fee is credited back.*
Tax + Books
90-Day Walk-Away
Try us for 90 days. Leave any time — no exit fees, and your clean Xero file goes with you.*
Company setup
Done-Right-First-Time Structure
Wrong structure on the circumstances you disclosed? We restructure free within 12 months.*
Company setup
5-Day Launch
Registered and lodged within 5 business days of approval and complete information — or your $197 back.*
*Conditions apply — full guarantee terms are published on this site and set out plainly in your engagement letter. Response times are measured in business hours. The Maximum Result Guarantee applies to information you provided at your appointment and amendments permitted by law.