When does a complaint arise?
A complaint arises when you are dissatisfied with Accountants Directs’ services or services of our subsidiaries or partners, or the complaint handling process itself where a response or resolution is not satisfactory.
Our contact details below:
The Dispute Resolution Officer
Citycorp Group Pty Ltd
enquiries@citycorp.com.au
1300 TAX SHOP
We will notify you and provide reasons for the outcome.