Here is how tax returns work
- Over-the-phone clientsBook here
Our head office phone team are all experienced registered tax agents.
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Book with our local experts across Australia today.
- Everyone elseBook here
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What you get with Accountants Direct

Highest Rated National Tax Accountant
With a rating of 4.9 out of 5 stars, we are Australia’s favourite tax accountant. Check out our reviews here.
Instant lodgement by over-the-phone accounting staff
All our head office phone and video staff are experienced registered tax agents so they can lodge your return immediately.
Australia’s Fastest Pay Nothing Upfront Refund
Your refund is processed in minutes, not days – the instant the tax office releases it.
Trusted Tax Accountants for Accurate Tax Returns
Our experienced tax agents ensure accuracy, compliance, and expert tax return accounting services.
Best tax outcome
We’ll find every tax deduction, rebate and concession for you to get the best outcome possible.
Double checked for accuracy
Two experts agents review every tax return before its lodge so you can be confident noting gets missed.
100% accurate calculations
Our calculations are 100% accurate so your text return will be done right every time.
Everything finalised on your mobile
All “paperwork” finalized via your mobile making the whole process super quick and hassle free!
Free audit assistance
Audit activity is on the rise. We provide up to $2,000 in free relief to all wages and salary clients included in our low Fee.
Super-fast process
Following your appointment we get you to authorize all paperwork via your mobile making the whole process quick and hassle free!
Want to stay organised all year round?
Bookkeeping
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Tax Planning
Got a burning question? Let us help.
When is the tax return deadline in Australia?
The official deadline for individual tax returns in Australia is 31 October each year. If you’re lodging through a registered tax agent (like us), you may qualify for an extended deadline, often up to May of the following year – as long as you register with us before 31 October. So even if you’re running late, get in touch and we’ll help ensure your return is submitted correctly and on time.
Can you help if I’ve missed the deadline?
Yes, absolutely. Many Australians lodge their returns late – and we deal with this all the time. We can help you catch up on overdue tax returns, communicate with the ATO on your behalf, and minimise any penalties or interest. The sooner you contact us, the more options we’ll have to help you get back on track.
Do you offer online appointments?
Yes. You can complete your tax return 100% online from anywhere in Australia. Simply book a quick video or phone consultation with one of our registered accountants. We’ll prepare, review, and lodge your return securely – no need to visit an office.
What’s included in your fee?
Our tax return service includes:
- Review of your income and deductions
- Professional preparation and ATO lodgement
- Accuracy check to maximise your refund
- Follow-up support if the ATO requests additional information
No hidden costs — we’ll give you a clear quote upfront before we start.
Can you help with more complex tax returns?
Definitely. We handle all types of tax situations, including:
- Rental property and investment income
- Shares, crypto, and capital gains
- Self-employed and sole trader returns
- Multiple income streams or family trust distributions
Our experienced accountants ensure your return is accurate and optimised for deductions.
Do you offer bookkeeping and accounting services too?
Yes – and it’s one of the best ways to stay organised year-round. After we complete your tax return, we can help you with:
- Monthly bookkeeping and reconciliations
- Business Activity Statements (BAS)
- Financial reports and cash-flow insights
- Tax planning to reduce next year’s tax bill
Ask us about our bundle discounts for clients who use both tax and bookkeeping services.
Is my personal information secure?
Absolutely. We take data protection seriously. All information is stored using bank-level encryption and shared only with authorised tax professionals registered with the Tax Practitioners Board (TPB). We never share your data with third parties without your consent.















